Privacy Policy
1. Introduction
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through this website.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including any third-party services you access through this website.
2. Information I Collect
To fulfil your order, you must provide me with certain information, such as:
- Your name
- Email address
- Postal address
- Payment information
- Details of the product you’re ordering
You may also choose to provide additional personal information (e.g., for a custom order) by contacting me directly.
3. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
- To provide my services: This includes processing your order, resolving disputes, or offering customer support.
- With your consent: For example, if you sign up for my mailing list, you may revoke your consent at any time.
- Legal obligations: I may retain purchase information if required by tax law or legal claims.
- Legitimate interests: I use your information to improve my services, ensuring that your rights and interests are not overridden.
4. Information Sharing and Disclosure
I share your personal information only in specific circumstances:
1. Service Providers
I engage trusted third parties (such as delivery companies) to perform services for my shop. I share your personal information only as necessary for them to fulfill these services.
2. Compliance with Laws
I may collect, use, retain, and share your information if necessary to:
- Respond to legal processes or government requests
- Enforce my agreements, terms, and policies
- Prevent fraud, security, or technical issues
- Protect the rights, property, and safety of my customers and others
5. Data Retention
I retain your personal information only for as long as necessary to:
- Provide my services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention Period:
I generally keep your data for 4 years.
6. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions.
As a result, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws than your own. If information is transferred outside of the EU, I rely on Privacy Shield as the legal basis, as Google Cloud is Privacy Shield certified.
7. Your Rights
If you reside in the EU or certain other territories, you have rights regarding your personal information:
1. Access
You may request a copy of the personal information I hold about you.
2. Change, Restrict, or Delete
You may request changes, restrict use, or request deletion of your personal information unless legal obligations require me to retain it.
3. Object
You can object to:
- My processing of your information based on legitimate interests.
- Receiving marketing messages after you have provided express consent.
If you object, I will delete your personal information unless I have compelling legal reasons to retain it.
4. Complaints
If you reside in the EU and have concerns about how I use your information, you may contact your local data protection authority.
8. How to Contact Me
For EU data protection law purposes, I, Sophie Heuser t/a Wild Abandon, am the data controller of your personal information.
📩 Email: hellowildabandon@gmail.com
9. Legal Identifications
- LUCID Registration Number: DE2457704797577
- VAT Number: SE801027370701